When You’ve Tried Everything

Pamela Whitney, Matthew O’Hara and David Bowell

2013 RID National Conference

This session will provide an overview of RID’s Ethical Practices System, including the compliant,
adjudication and mediation processes. Attention will be paid to how the EPS process does and how it serves both the Deaf and interpreter communities in resolving conflicts on a local, one on one level in ways that maintain the relationships between community members. Additionally, strategies for difficult conversations and conflict resolution will also be offered. Examples from experienced mediators will be shared to demonstrate the types of conflicts, effect on relationships and communities and successful resolutions.

Click here for the PowerPoint Presentation.