Never before, in the history of the interpreting profession, have interpreters worked in settings where the federal government and large corporations have played such an important role in the provision of interpreting services. The FCC has defined VRS interpreters as ‘communication assistants’ (CA), using language from TRS regulations. In accordance with the Americans with Disabilities Act (ADA) and later FCC regulations, interpreters working in the VRS setting must be “qualified.” At this time, there are issues before the FCC that affect the provision of video relay services and the professionals who work in the field. It is crucial for interpreters working in this setting to stay current with the issues facing video interpreters working for VRS.
The TRS (VRS) Issues link can be found on the FCC Disability Rights Office web page:
FCC Disability Rights Office – TRS Issues
Be sure to read the FCC fact sheet on Video Relay Service:
The TRS history docket includes summaries and citations of TRS (VRS) issues.
If you have an opinion about issues related to VRS, such as Interpreters working in the VRS setting or VRS providers, go to the Consumer and Governmental Affairs Bureau link: