In the event that your certificate arrives damaged, with incorrect spelling or information, or does not arrive at all (three weeks after being mailed), the certificate will be replaced once free of charge. This replacement request should be submitted in writing to certification@rid.org.
In the event that you lose your certificate, need a replacement certificate, want the name on the certificate updated due to a legal name change, or would simply like a duplicate certificate, you may purchase one on the RID website. Replacement certificates are processed once a month.