EPS provides guidance and enforcement to professionalism and conduct while offering a complaint filing and review process to address ethical decision-making concerns of interpreters.

Before Filing a Complaint

If possible, address the situation directly with the interpreter, the interpreting agency or the hiring entity and document the communication (emails/letters) before filing a complaint.

Complaint Requirements

  • Describe what happened
  • Describe how the interpreter’s conduct negatively affected you, others involved, or the situation itself.
  • List and submit your intended sources of evidence (witness statements, documentation, affidavits, etc.) that will be used to support the allegation(s)
  • Explain any efforts made to reach a solution with this interpreter before filing this complaint
  • Include the status of any legal action underway, at the time of this filing, related to this matter
  • Detail similar incidents (if any) of alleged misconduct you have experienced with this interpreter and include if this is the first incident or a series of events

Format of Complaints

  • Typed, written or electronic version
    • Attached or emailed
  • American Sign Language (ASL)
    • Contact ethics@rid.org for a private link to upload your ASL narrative
  • Pro-tactile or other language needs

EPS Complaint

Detail a violation of the EPS Policy and/or the CPC.

EPS Report

Inform RID of public information that may be pertinent for the Ethics Department to know.

Procedures

EPS Policy and Enforcement Procedures.

Outlining RID’s EPS Policy and Enforcement Procedures which requires compliance with the CPC, EPS, objectivity, and fundamental fairness to all persons who may be parties in a complain of professional misconduct.

Learn more here about EPS Procedures >